/* Crew — design tokens. Calm, near-monochrome surfaces; one brand accent; per-agent hues. */
:root {
  --font: 'Geist', ui-sans-serif, system-ui, -apple-system, 'Segoe UI', sans-serif;
  --mono: 'Geist Mono', ui-monospace, 'SF Mono', Menlo, monospace;
  --bg: #f6f5f2;
  --bg-2: #efede8;
  --surface: #ffffff;
  --surface-2: #faf9f7;
  --line: #e4e1da;
  --line-2: #d6d2c9;
  --text: #17171a;
  --text-2: #55545b;
  --text-3: #8b8a90;
  --accent: #1f6f5c;
  --accent-ink: #ffffff;
  --accent-soft: #e2f0eb;
  --danger: #b4412f;
  --danger-soft: #f8e6e1;
  --warn: #9a6a12;
  --warn-soft: #f6ecd6;
  --ok: #2c7a4b;
  --shadow: 0 1px 2px rgba(23, 23, 26, .04), 0 4px 16px rgba(23, 23, 26, .04);
  --shadow-pop: 0 10px 40px rgba(23, 23, 26, .14);
  --radius: 14px;
  --radius-s: 9px;
  --a-teal: #1d8b80;  --a-teal-soft: #dcf0ed;
  --a-amber: #b7741a; --a-amber-soft: #f6ead6;
  --a-violet: #6c4fd1; --a-violet-soft: #ebe6fb;
  --a-green: #3d8a2e; --a-green-soft: #e3f0dd;
  --a-blue: #2f63c7;  --a-blue-soft: #e1e9f8;
  --a-rose: #c04a6e;  --a-rose-soft: #f8e3ea;
  color-scheme: light;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #0d0e10; --bg-2: #131417; --surface: #16171a; --surface-2: #1b1c20;
    --line: #26272c; --line-2: #33343a;
    --text: #ececee; --text-2: #a9a9b1; --text-3: #75757e;
    --accent: #5fd0ae; --accent-ink: #06231b; --accent-soft: #15302a;
    --danger: #f08a76; --danger-soft: #3a1f1a; --warn: #e6b45c; --warn-soft: #362a14; --ok: #74d39a;
    --shadow: 0 1px 2px rgba(0,0,0,.3); --shadow-pop: 0 12px 40px rgba(0,0,0,.5);
    --a-teal: #5cc9bd; --a-teal-soft: #153230; --a-amber: #e7aa55; --a-amber-soft: #352816;
    --a-violet: #a690ff; --a-violet-soft: #251f3d; --a-green: #8bcf73; --a-green-soft: #1d2d18;
    --a-blue: #7ea6ff; --a-blue-soft: #18233b; --a-rose: #f08aa9; --a-rose-soft: #371c25;
    color-scheme: dark;
  }
}
:root[data-theme="dark"] {
  --bg: #0d0e10; --bg-2: #131417; --surface: #16171a; --surface-2: #1b1c20;
  --line: #26272c; --line-2: #33343a;
  --text: #ececee; --text-2: #a9a9b1; --text-3: #75757e;
  --accent: #5fd0ae; --accent-ink: #06231b; --accent-soft: #15302a;
  --danger: #f08a76; --danger-soft: #3a1f1a; --warn: #e6b45c; --warn-soft: #362a14; --ok: #74d39a;
  --shadow: 0 1px 2px rgba(0,0,0,.3); --shadow-pop: 0 12px 40px rgba(0,0,0,.5);
  --a-teal: #5cc9bd; --a-teal-soft: #153230; --a-amber: #e7aa55; --a-amber-soft: #352816;
  --a-violet: #a690ff; --a-violet-soft: #251f3d; --a-green: #8bcf73; --a-green-soft: #1d2d18;
  --a-blue: #7ea6ff; --a-blue-soft: #18233b; --a-rose: #f08aa9; --a-rose-soft: #371c25;
  color-scheme: dark;
}

* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body {
  background: var(--bg); color: var(--text); font: 14.5px/1.5 var(--font);
  -webkit-font-smoothing: antialiased; text-rendering: optimizeLegibility; overflow-x: hidden;
}
a { color: inherit; text-decoration: none; }
button, input, textarea, select { font: inherit; color: inherit; }
button { cursor: pointer; }
:where(button, a, [role="button"]):active { transform: scale(.97); }
:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; border-radius: 6px; }
.num, .tnum { font-variant-numeric: tabular-nums; }
h1, h2, h3 { text-wrap: balance; margin: 0; letter-spacing: -.01em; }
p { text-wrap: pretty; }
.muted { color: var(--text-2); }
.faint { color: var(--text-3); }
.hidden { display: none !important; }

/* ---------- shell ---------- */
.shell { display: grid; grid-template-columns: 252px minmax(0, 1fr); min-height: 100vh; }
.side {
  position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column; gap: 4px;
  padding: 18px 12px; border-right: 1px solid var(--line); background: var(--bg-2); overflow-y: auto;
}
.brand { display: flex; align-items: center; gap: 10px; padding: 4px 10px 16px; font-weight: 640; font-size: 17px; letter-spacing: -.02em; }
.brand svg { width: 26px; height: 26px; color: var(--accent); flex: none; }
.hotel-pill {
  margin: 0 4px 14px; padding: 9px 11px; border: 1px solid var(--line); border-radius: var(--radius-s);
  background: var(--surface); display: flex; align-items: center; gap: 9px; font-size: 13px;
}
.hotel-pill .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--ok); flex: none; box-shadow: 0 0 0 3px color-mix(in srgb, var(--ok) 18%, transparent); }
.hotel-pill b { font-weight: 560; display: block; line-height: 1.25; }
.hotel-pill small { color: var(--text-3); font-size: 11.5px; }
.nav-label { font-size: 11px; text-transform: uppercase; letter-spacing: .08em; color: var(--text-3); padding: 14px 10px 6px; font-weight: 560; }
.nav a {
  display: flex; align-items: center; gap: 10px; padding: 7px 10px; border-radius: 8px; color: var(--text-2);
  font-weight: 480; transition: background .15s, color .15s;
}
.nav a:hover { background: color-mix(in srgb, var(--text) 5%, transparent); color: var(--text); }
.nav a.on { background: var(--surface); color: var(--text); box-shadow: var(--shadow); }
.nav a svg { width: 17px; height: 17px; flex: none; opacity: .85; }
.nav a .count { margin-left: auto; font-size: 11.5px; min-width: 20px; text-align: center; padding: 1px 6px; border-radius: 99px; background: var(--danger); color: #fff; font-weight: 600; }
.nav a .av { width: 20px; height: 20px; font-size: 10.5px; border-radius: 6px; }
.nav a .st { margin-left: auto; }
.side-foot { margin-top: auto; padding-top: 12px; border-top: 1px solid var(--line); display: flex; align-items: center; gap: 8px; }
.me { display: flex; align-items: center; gap: 9px; flex: 1; min-width: 0; padding: 6px 8px; border-radius: 8px; }
.me .initial { width: 28px; height: 28px; border-radius: 50%; background: var(--text); color: var(--bg); display: grid; place-items: center; font-weight: 600; font-size: 12px; flex: none; }
.me b { font-weight: 560; font-size: 13px; display: block; }
.me small { color: var(--text-3); font-size: 11.5px; }
.icon-btn { width: 32px; height: 32px; border-radius: 8px; display: grid; place-items: center; border: 0; background: transparent; color: var(--text-2); }
.icon-btn:hover { background: color-mix(in srgb, var(--text) 7%, transparent); color: var(--text); }
.icon-btn svg { width: 17px; height: 17px; }

.main { min-width: 0; }
.page { max-width: 1180px; margin: 0 auto; padding: 34px 40px 80px; }
.page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 20px; margin-bottom: 26px; flex-wrap: wrap; }
.page-head h1 { font-size: 26px; font-weight: 620; }
.page-head .sub { color: var(--text-2); margin-top: 4px; }

.topbar, .tabbar { display: none; }

/* ---------- atoms ---------- */
.av {
  width: 40px; height: 40px; border-radius: 12px; display: grid; place-items: center; flex: none;
  font-weight: 650; font-size: 16px; color: var(--c); background: var(--cs); letter-spacing: -.02em;
  position: relative;
}
.av.sm { width: 28px; height: 28px; font-size: 12.5px; border-radius: 8px; }
.av.lg { width: 48px; height: 48px; font-size: 19px; border-radius: 14px; }
.av svg { width: 55%; height: 55%; }
[data-c="teal"] { --c: var(--a-teal); --cs: var(--a-teal-soft); }
[data-c="amber"] { --c: var(--a-amber); --cs: var(--a-amber-soft); }
[data-c="violet"] { --c: var(--a-violet); --cs: var(--a-violet-soft); }
[data-c="green"] { --c: var(--a-green); --cs: var(--a-green-soft); }
[data-c="blue"] { --c: var(--a-blue); --cs: var(--a-blue-soft); }
[data-c="rose"] { --c: var(--a-rose); --cs: var(--a-rose-soft); }

.st { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; color: var(--text-2); white-space: nowrap; }
.st i { width: 7px; height: 7px; border-radius: 50%; background: var(--text-3); flex: none; }
.st.working i { background: var(--ok); box-shadow: 0 0 0 0 color-mix(in srgb, var(--ok) 50%, transparent); animation: pulse 2s infinite; }
.st.attention i { background: var(--danger); }
.st.idle i { background: var(--text-3); }
.st.sample i, .st.connecting i { background: var(--warn); }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--ok) 45%, transparent); } 70% { box-shadow: 0 0 0 6px transparent; } 100% { box-shadow: 0 0 0 0 transparent; } }
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; } }

.tag { display: inline-flex; align-items: center; gap: 4px; font-size: 11px; font-weight: 560; padding: 2px 7px; border-radius: 99px; background: var(--bg-2); color: var(--text-2); border: 1px solid var(--line); white-space: nowrap; }
.tag.sample { background: var(--warn-soft); color: var(--warn); border-color: transparent; }
.tag.high { background: var(--danger-soft); color: var(--danger); border-color: transparent; }
.tag.ok { background: var(--accent-soft); color: var(--accent); border-color: transparent; }
.tag.human { background: transparent; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px; height: 34px; padding: 0 13px; border-radius: 9px;
  border: 1px solid var(--line-2); background: var(--surface); font-weight: 520; font-size: 13.5px; white-space: nowrap;
  transition: background .15s, border-color .15s;
}
.btn:hover { background: var(--surface-2); border-color: var(--text-3); }
.btn svg { width: 15px; height: 15px; }
.btn.primary { background: var(--text); color: var(--bg); border-color: var(--text); }
.btn.primary:hover { opacity: .9; }
.btn.ghost { border-color: transparent; background: transparent; color: var(--text-2); }
.btn.ghost:hover { background: color-mix(in srgb, var(--text) 6%, transparent); color: var(--text); }
.btn.sm { height: 29px; padding: 0 10px; font-size: 12.5px; border-radius: 8px; }

.card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.seg { display: inline-flex; padding: 3px; background: var(--bg-2); border: 1px solid var(--line); border-radius: 10px; gap: 2px; }
.seg button { border: 0; background: transparent; padding: 5px 12px; border-radius: 7px; font-size: 13px; color: var(--text-2); font-weight: 520; }
.seg button.on { background: var(--surface); color: var(--text); box-shadow: var(--shadow); }
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip { border: 1px solid var(--line); background: var(--surface); border-radius: 99px; padding: 5px 11px; font-size: 13px; color: var(--text-2); display: inline-flex; align-items: center; gap: 6px; }
.chip:hover { color: var(--text); border-color: var(--line-2); }
.chip.on { background: var(--text); color: var(--bg); border-color: var(--text); }
.chip .av { width: 18px; height: 18px; font-size: 10px; border-radius: 5px; }

.banner { display: flex; gap: 10px; align-items: flex-start; padding: 11px 14px; border-radius: 11px; background: var(--bg-2); border: 1px solid var(--line); color: var(--text-2); font-size: 13px; }
.banner svg { width: 16px; height: 16px; flex: none; margin-top: 2px; }
.empty { padding: 48px 20px; text-align: center; color: var(--text-3); }
.err { color: var(--danger); font-size: 13px; }
.skeleton { background: linear-gradient(90deg, var(--bg-2), var(--surface-2), var(--bg-2)); background-size: 200% 100%; animation: sk 1.4s infinite; border-radius: 8px; }
@keyframes sk { to { background-position: -200% 0; } }

/* ---------- team ---------- */
.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 28px; }
.kpi { padding: 16px 18px; }
.kpi .v { font-size: 28px; font-weight: 620; letter-spacing: -.03em; line-height: 1.1; font-variant-numeric: tabular-nums; }
.kpi .l { color: var(--text-2); font-size: 12.5px; margin-top: 6px; }
.kpi.alert .v { color: var(--danger); }
.section-title { display: flex; align-items: baseline; justify-content: space-between; margin: 6px 2px 12px; }
.section-title h2 { font-size: 15px; font-weight: 600; }
.agents { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; }
.agent { padding: 18px; display: flex; flex-direction: column; gap: 16px; transition: border-color .2s, transform .2s; min-width: 0; }
.agent:hover { border-color: var(--line-2); }
.agent-top { display: flex; gap: 12px; align-items: flex-start; }
.agent-top .who { flex: 1; min-width: 0; }
.agent-top h3 { font-size: 15.5px; font-weight: 620; display: flex; align-items: center; gap: 7px; flex-wrap: wrap; }
.agent-top .role { color: var(--text-2); font-size: 12.5px; margin-top: 2px; }
.stats { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.stat .v { font-size: 22px; font-weight: 620; letter-spacing: -.02em; font-variant-numeric: tabular-nums; line-height: 1.15; overflow-wrap: anywhere; }
.stat .v.small { font-size: 16.5px; }
.stat .l { font-size: 11.5px; color: var(--text-2); line-height: 1.3; margin-top: 3px; }
.stat .h { font-size: 11px; color: var(--text-3); margin-top: 2px; }
.agent .headline { font-size: 12.5px; color: var(--text-2); border-top: 1px dashed var(--line); padding-top: 12px; min-height: 2.6em; }
.agent .foot { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; margin-top: auto; }
.agent .foot .spacer { flex: 1; }
.pending-badge { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; color: var(--danger); font-weight: 560; }
.agent.is-sample { background: repeating-linear-gradient(135deg, var(--surface), var(--surface) 12px, var(--surface-2) 12px, var(--surface-2) 24px); }

/* ---------- activity ---------- */
.feed-tools { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 16px; flex-wrap: wrap; }
.live { display: inline-flex; align-items: center; gap: 7px; font-size: 12.5px; color: var(--text-2); }
.live i { width: 7px; height: 7px; border-radius: 50%; background: var(--ok); animation: pulse 2s infinite; }
.day { margin: 22px 0 8px; font-size: 12px; text-transform: uppercase; letter-spacing: .07em; color: var(--text-3); font-weight: 560; }
.feed { padding: 4px 0; }
.ev { display: grid; grid-template-columns: 28px minmax(0, 1fr) auto; gap: 12px; padding: 12px 16px; align-items: start; border-bottom: 1px solid var(--line); position: relative; }
.ev:last-child { border-bottom: 0; }
.ev:hover { background: var(--surface-2); }
.ev .t { font-weight: 520; line-height: 1.35; overflow-wrap: anywhere; }
.ev .d { color: var(--text-2); font-size: 12.5px; margin-top: 3px; overflow-wrap: anywhere; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.ev .meta { display: flex; gap: 6px; align-items: center; margin-top: 6px; flex-wrap: wrap; font-size: 11.5px; color: var(--text-3); }
.ev .time { font-size: 12px; color: var(--text-3); white-space: nowrap; font-variant-numeric: tabular-nums; display: flex; flex-direction: column; align-items: flex-end; gap: 6px; }
.ev a.open { color: var(--text-2); display: inline-flex; align-items: center; gap: 4px; font-size: 12px; }
.ev a.open:hover { color: var(--accent); }
.ev a.open svg { width: 13px; height: 13px; }
.ev.fresh { animation: fresh 2.4s ease-out; }
@keyframes fresh { from { background: var(--accent-soft); } to { background: transparent; } }
.src-errors { margin-bottom: 14px; }

/* ---------- approvals ---------- */
.ap-list { display: flex; flex-direction: column; gap: 10px; }
.ap { padding: 16px 18px; display: grid; grid-template-columns: 36px minmax(0, 1fr) auto; gap: 14px; align-items: start; }
.ap .av { width: 36px; height: 36px; font-size: 14px; border-radius: 10px; }
.ap .row1 { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; margin-bottom: 5px; font-size: 12px; color: var(--text-3); }
.ap .title { font-weight: 560; font-size: 14.5px; line-height: 1.35; overflow-wrap: anywhere; }
.ap .detail { color: var(--text-2); font-size: 13px; margin-top: 4px; overflow-wrap: anywhere; }
.ap .act { display: flex; flex-direction: column; gap: 6px; align-items: flex-end; }
.ap.decided { opacity: .75; box-shadow: none; }
.group-h { display: flex; align-items: center; gap: 9px; margin: 24px 2px 10px; font-weight: 600; font-size: 14px; }
.group-h .n { color: var(--text-3); font-weight: 500; }

/* ---------- results ---------- */
.res-hero { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); gap: 14px; margin-bottom: 14px; }
.hero-num { padding: 22px 24px; }
.hero-num .v { font-size: 46px; font-weight: 640; letter-spacing: -.04em; line-height: 1; font-variant-numeric: tabular-nums; }
.hero-num .v small { font-size: 18px; font-weight: 520; color: var(--text-2); letter-spacing: 0; margin-left: 4px; }
.hero-num .l { margin-top: 10px; color: var(--text-2); }
.bars { margin-top: 18px; display: flex; flex-direction: column; gap: 9px; }
.bar-row { display: grid; grid-template-columns: 110px minmax(0, 1fr) 60px; gap: 10px; align-items: center; font-size: 12.5px; }
.bar-row .track { height: 8px; border-radius: 99px; background: var(--bg-2); overflow: hidden; }
.bar-row .track { display: block; }
.bar-row .fill { display: block; height: 100%; border-radius: 99px; background: var(--c); }
.bar-row .h { text-align: right; font-variant-numeric: tabular-nums; color: var(--text-2); }
.resp { padding: 20px 22px; display: flex; flex-direction: column; gap: 14px; }
.resp-item { display: flex; justify-content: space-between; gap: 14px; align-items: baseline; border-bottom: 1px solid var(--line); padding-bottom: 12px; }
.resp-item:last-child { border-bottom: 0; padding-bottom: 0; }
.resp-item .v { font-size: 22px; font-weight: 620; font-variant-numeric: tabular-nums; white-space: nowrap; }
.resp-item .l { font-size: 13px; color: var(--text-2); }
.charts { align-items: start; display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 14px; margin-bottom: 14px; }
.chart-card { padding: 20px 22px; min-width: 0; }
.chart-card h3 { font-size: 14px; font-weight: 600; }
.chart-card .cap { font-size: 12px; color: var(--text-3); margin-top: 2px; }
.chart { width: 100%; height: 200px; margin-top: 14px; display: block; overflow: visible; }
.chart text { fill: var(--text-3); font-size: 10.5px; font-family: var(--font); font-variant-numeric: tabular-nums; }
.chart .grid { stroke: var(--line); stroke-width: 1; }
.chart .line { fill: none; stroke: var(--a-amber); stroke-width: 2.25; stroke-linejoin: round; stroke-linecap: round; }
.chart .dot { fill: var(--surface); stroke: var(--a-amber); stroke-width: 2; }
.chart .val { fill: var(--text); font-weight: 600; font-size: 11px; }
.chart .bar { fill: var(--a-teal); }
.chart .bar2 { fill: color-mix(in srgb, var(--a-teal) 30%, transparent); }
.tbl { width: 100%; border-collapse: collapse; font-size: 13px; }
.tbl th { text-align: left; font-weight: 560; color: var(--text-3); font-size: 11.5px; text-transform: uppercase; letter-spacing: .05em; padding: 8px 10px; border-bottom: 1px solid var(--line); }
.tbl td { padding: 10px; border-bottom: 1px solid var(--line); vertical-align: top; }
.tbl tr:last-child td { border-bottom: 0; }
.tbl .r { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.tbl .basis { color: var(--text-3); font-size: 12px; margin-top: 2px; }
.tbl-wrap { overflow-x: auto; }
details.how summary { cursor: pointer; color: var(--text-2); font-size: 13px; padding: 4px 0; }

/* ---------- chat ---------- */
.chat-page { display: flex; flex-direction: column; height: 100vh; }
.chat-head { display: flex; align-items: center; gap: 12px; padding: 14px 28px; border-bottom: 1px solid var(--line); background: color-mix(in srgb, var(--bg) 85%, transparent); backdrop-filter: blur(10px); position: sticky; top: 0; z-index: 2; }
.chat-head h1 { font-size: 15.5px; font-weight: 620; }
.chat-head .role { font-size: 12.5px; color: var(--text-2); }
.chat-head .grow { flex: 1; min-width: 0; }
.chat-scroll { flex: 1; overflow-y: auto; }
.chat-inner { max-width: 760px; margin: 0 auto; padding: 28px 24px 24px; display: flex; flex-direction: column; gap: 22px; }
.msg { display: flex; gap: 12px; align-items: flex-start; }
.msg .body { min-width: 0; flex: 1; }
.msg .name { font-size: 12.5px; font-weight: 600; margin-bottom: 3px; display: flex; gap: 7px; align-items: center; flex-wrap: wrap; }
.msg .name time { color: var(--text-3); font-weight: 450; }
.msg .text { line-height: 1.62; overflow-wrap: anywhere; }
.msg .text p { margin: 0 0 .6em; }
.msg .text p:last-child { margin-bottom: 0; }
.msg .text ul, .msg .text ol { margin: .3em 0 .6em; padding-left: 1.3em; }
.msg .text code { font-family: var(--mono); font-size: .9em; background: var(--bg-2); padding: 1px 5px; border-radius: 5px; }
.msg .note { font-size: 11.5px; color: var(--text-3); margin-top: 7px; display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.msg .flags { margin-top: 8px; padding: 8px 11px; background: var(--warn-soft); color: var(--warn); border-radius: 9px; font-size: 12.5px; }
.msg.user { justify-content: flex-end; }
.msg.user .bubble { max-width: 78%; background: var(--surface); border: 1px solid var(--line); padding: 10px 14px; border-radius: 16px 16px 4px 16px; line-height: 1.55; white-space: pre-wrap; overflow-wrap: anywhere; box-shadow: var(--shadow); }
.msg.system { justify-content: center; }
.msg.system .text { font-size: 12.5px; color: var(--text-2); background: var(--bg-2); padding: 6px 12px; border-radius: 99px; }
.mention { color: var(--accent); font-weight: 560; }
.typing { display: inline-flex; gap: 4px; padding: 8px 0; }
.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--text-3); animation: blink 1.2s infinite; }
.typing i:nth-child(2) { animation-delay: .2s; } .typing i:nth-child(3) { animation-delay: .4s; }
@keyframes blink { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }
.chat-empty { text-align: center; padding: 8vh 10px 10px; }
.chat-empty .av { margin: 0 auto 14px; }
.chat-empty h2 { font-size: 22px; font-weight: 620; }
.chat-empty p { color: var(--text-2); max-width: 460px; margin: 8px auto 20px; }
.suggest { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; max-width: 620px; margin: 0 auto; }
.suggest button { text-align: left; border: 1px solid var(--line); background: var(--surface); border-radius: 12px; padding: 11px 13px; font-size: 13px; color: var(--text-2); line-height: 1.4; }
.suggest button:hover { border-color: var(--line-2); color: var(--text); }
.composer-wrap { padding: 10px 24px 22px; background: linear-gradient(transparent, var(--bg) 30%); }
.composer { max-width: 760px; margin: 0 auto; background: var(--surface); border: 1px solid var(--line-2); border-radius: 20px; padding: 10px 10px 10px 16px; display: flex; gap: 8px; align-items: flex-end; box-shadow: var(--shadow-pop); position: relative; transition: border-color .15s; }
.composer:focus-within { border-color: var(--text-3); }
.composer textarea { flex: 1; border: 0; outline: 0; background: transparent; resize: none; min-height: 24px; max-height: 200px; padding: 6px 0; line-height: 1.5; font-size: 15px; }
.composer .send { width: 36px; height: 36px; border-radius: 12px; border: 0; background: var(--text); color: var(--bg); display: grid; place-items: center; flex: none; }
.composer .send:disabled { opacity: .3; cursor: default; }
.composer .send svg { width: 17px; height: 17px; }
.composer-note { max-width: 760px; margin: 8px auto 0; text-align: center; font-size: 11.5px; color: var(--text-3); }
.mention-pop { position: absolute; bottom: calc(100% + 8px); left: 10px; background: var(--surface); border: 1px solid var(--line-2); border-radius: 12px; box-shadow: var(--shadow-pop); padding: 5px; min-width: 240px; z-index: 5; }
.mention-pop button { display: flex; gap: 10px; align-items: center; width: 100%; border: 0; background: transparent; padding: 7px 9px; border-radius: 8px; text-align: left; }
.mention-pop button.on, .mention-pop button:hover { background: var(--bg-2); }
.mention-pop small { color: var(--text-3); display: block; font-size: 11.5px; }
.thread-list { display: flex; flex-direction: column; gap: 8px; }
.thread-list a { display: flex; gap: 12px; align-items: center; padding: 14px 16px; }
.thread-list .grow { flex: 1; min-width: 0; }
.thread-list b { font-weight: 580; display: block; }
.thread-list small { color: var(--text-2); font-size: 12.5px; }

/* ---------- login ---------- */
.login { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; background:
  radial-gradient(1200px 500px at 50% -10%, color-mix(in srgb, var(--accent) 10%, transparent), transparent), var(--bg); }
.login-card { width: 100%; max-width: 380px; padding: 30px 28px; }
.login-card .brand { padding: 0 0 22px; font-size: 20px; }
.login-card h1 { font-size: 20px; font-weight: 620; }
.login-card p { color: var(--text-2); margin: 6px 0 22px; font-size: 13.5px; }
.field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.field label { font-size: 12.5px; font-weight: 540; color: var(--text-2); }
.field input { height: 42px; border: 1px solid var(--line-2); background: var(--surface); border-radius: 10px; padding: 0 12px; font-size: 15px; outline: 0; }
.field input:focus { border-color: var(--text-3); box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 15%, transparent); }
.login-card .btn { width: 100%; height: 42px; margin-top: 6px; font-size: 14.5px; }
.login-foot { text-align: center; color: var(--text-3); font-size: 12px; margin-top: 18px; }

/* ---------- modal / menu ---------- */
.menu { position: fixed; z-index: 50; background: var(--surface); border: 1px solid var(--line-2); border-radius: 12px; box-shadow: var(--shadow-pop); padding: 5px; min-width: 200px; }
.menu button { display: flex; width: 100%; gap: 9px; align-items: center; padding: 8px 10px; border: 0; background: transparent; border-radius: 8px; text-align: left; font-size: 13.5px; }
.menu button:hover { background: var(--bg-2); }
.menu button svg { width: 15px; height: 15px; color: var(--text-2); }
.menu hr { border: 0; border-top: 1px solid var(--line); margin: 4px 0; }

/* ---------- responsive ---------- */
@media (max-width: 1100px) {
  .agents { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 860px) {
  .shell { grid-template-columns: minmax(0, 1fr); }
  .side { display: none; }
  .topbar {
    display: flex; align-items: center; gap: 10px; padding: 10px 16px; position: sticky; top: 0; z-index: 10;
    background: color-mix(in srgb, var(--bg) 88%, transparent); backdrop-filter: blur(12px); border-bottom: 1px solid var(--line);
  }
  .topbar .brand { padding: 0; font-size: 16px; }
  .topbar .brand svg { width: 22px; height: 22px; }
  .topbar .hotel { font-size: 12px; color: var(--text-3); flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
  .tabbar {
    display: grid; grid-template-columns: repeat(5, 1fr); position: fixed; bottom: 0; left: 0; right: 0; z-index: 10;
    background: color-mix(in srgb, var(--surface) 92%, transparent); backdrop-filter: blur(14px); border-top: 1px solid var(--line);
    padding: 6px 4px calc(6px + env(safe-area-inset-bottom));
  }
  .tabbar a { display: flex; flex-direction: column; align-items: center; gap: 2px; font-size: 10.5px; color: var(--text-3); padding: 4px 0; position: relative; }
  .tabbar a svg { width: 21px; height: 21px; }
  .tabbar a.on { color: var(--text); }
  .tabbar a .count { position: absolute; top: 0; left: calc(50% + 6px); font-size: 10px; min-width: 16px; padding: 0 4px; border-radius: 99px; background: var(--danger); color: #fff; font-weight: 600; text-align: center; }
  .page { padding: 20px 16px 96px; }
  .page-head h1 { font-size: 22px; }
  .agents { grid-template-columns: minmax(0, 1fr); }
  .kpis { gap: 8px; margin-bottom: 20px; }
  .kpi { padding: 13px 14px; }
  .kpi .v { font-size: 23px; }
  .res-hero, .charts { grid-template-columns: minmax(0, 1fr); }
  .ap { grid-template-columns: 32px minmax(0, 1fr); padding: 14px; }
  .ap .av { width: 32px; height: 32px; }
  .ap .act { grid-column: 2; flex-direction: row; align-items: center; justify-content: flex-start; }
  .ev { grid-template-columns: 28px minmax(0, 1fr); padding: 12px; }
  .ev .time { grid-column: 2; flex-direction: row; justify-content: space-between; align-items: center; }
  .chat-page { height: calc(100dvh - 53px); }
  .chat-head { padding: 10px 16px; top: 0; }
  .chat-inner { padding: 20px 16px 16px; }
  .composer-wrap { padding: 8px 12px calc(70px + env(safe-area-inset-bottom)); }
  .suggest { grid-template-columns: minmax(0, 1fr); }
  .msg.user .bubble { max-width: 88%; }
  .bar-row { grid-template-columns: 84px minmax(0, 1fr) 52px; }
  .hero-num .v { font-size: 38px; }
}